Honest Auto Repair and Quality Work You Can Trust in Meriden
A Reputation Built on Doing the Right Thing
At Expert Auto Service, reputation is everything. We have built our name in Meriden, Wallingford, Cheshire, Middletown, Southington, North Haven, and the surrounding communities by standing behind the work we do.
If a part fails, we make it right. If something comes back, we do not hide from it. Our three year or 36,000 mile in house warranty is simple and straight to the point, and it reflects how we do business. No games. No extra diagnostic fees. No surprises. When a starter failed a year later, we replaced it without hesitation. When a transmission supplier backed out of their warranty and left us holding the bill, we took care of the customer anyway. That is the kind of shop we choose to run.
Quality Work and the Pride That Comes With It
Quality matters here. It matters to Steve, and it matters to the people who carry his name on every repair.
We want customers to leave feeling like the work was done right, the first time. We want them to say the shop was friendly, clean, relaxed, and easy to work with. The office smells good, the bathroom stays clean, and the atmosphere feels like family because we put care into every detail, big and small.
We know how much reviews matter, and we feel every single one. The goal is always the same. Fix the car correctly, treat people with respect, and keep raising the bar on workmanship.
Loyalty, Honesty, and Showing Up for Each Other
Inside the shop, loyalty, honesty, and showing up for one another are at the center of everything we do. We believe in giving people room to grow, supporting each other through challenges, and celebrating the wins together. Steve leads by example, showing up every day with commitment and heart, and the team does the same for him and for each other.
People stay here because it feels like family. They know Steve will guide them, help them develop their skills, and support their goals. They appreciate that honesty is a core value; we talk openly, work together, and help each other whenever it’s needed. That’s how trust is built, and that’s how a strong, lasting shop culture is created.
